STORE POLICY
GENERAL CONDITIONS OF PURCHASE
These General Purchase Conditions have been conceived to ensure that the purchase process at www.waldgroup.es is satisfactory and understandable for you. These General Conditions of Purchase also incorporate our Conditions of Use of the website, to which we refer. These will always be at your disposal in Spanish or English at www.waldgroup.es for your consultation, file or printing. We attend to queries related to the General Conditions of Purchase and the Conditions of Use of this website in the forms that we make available to you and / or through the email info@waldgroup.es
WALD Group is an online shopping service, available 24 hours a day, where you can easily purchase tickets for all kinds of shows and events online from your computer. Through its site www.waldgroup.es, WALD offers you an advance ticket sales service, making it easier for the public and users to purchase tickets, managing their distribution on behalf of the promoter.
Also, in this section you will find all the necessary information about the procedures that the user must follow to buy a ticket to an event or show, the terms and conditions, return policy, etc. WALD makes its website available to you in Spanish and English. The user may at any time select the language in which he prefers to manage and formalize the purchase of tickets or simply select the language he prefers to browse www.waldgroup.es
For all questions regarding the management of personal data of the user, please visit our Privacy Policy.
The use of the Web attributes the condition of user and implies the acceptance of the provisions included in these General Conditions of Purchase and Conditions of Use in the version published by WALD Group at the same time that the user accesses the web.
The user declares that he has the necessary legal capacity to act and contract on the web in accordance with the conditions detailed below, which he declares to understand and accept.
The user is responsible for providing their data correctly in the purchase processes established on the WALD Group website, paying special attention to the introduction of bank and personal data.
WALD Group, in accordance with its privacy policy, undertakes, in the use of the data included in the file, to respect its confidentiality and to use it in accordance with the purpose of the file, as well as to comply with its obligation to keep it and adapt all measures to avoid alteration, loss, treatment or unauthorized access in accordance with the provisions of current legislation regarding the protection of personal data. The sending and remission of data that is made by the user through the WALD Group website or the information that it sends, is protected by the most modern electronic security techniques on the network. Likewise, the data supplied and stored in our databases are also protected by security systems that prevent unauthorized third parties from accessing them. WALD Group makes its best efforts to have the most up-to-date systems for the effectiveness of these security systems.
The ticket sales service is onerous, with the user having all the information regarding the price of each ticket at all times on the web. The information service offered through the web is free of charge.
PRIVACY & SAFETY
This Privacy Policy establishes the terms in which the company uses and protects the information that is provided by its users when using its website. This company is committed to the security of its users' data. When we ask you to fill in the fields of personal information with which you can be identified, we do so ensuring that you will only be employed in accordance with the terms of this document. However, this Privacy Policy may change over time or be updated, so we recommend that you periodically review this page to ensure that you agree to such changes.
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Our website may collect personal information such as: email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing, as well as to register you in our newsletters.
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Our website uses the information in order to provide the best possible service; particularly to maintain a register of users and orders when appropriate, thus improving our products and services. We may periodically send emails through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit. These emails will be sent to the address you provide and can be canceled at any time.
The company is highly committed to the purpose of keeping your information secure. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
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This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected. Therefore, we are not responsible for the terms, privacy or the protection of your data on those other third party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.
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COOKIES
A cookie is a file sent in order to request permission to be stored on your computer. By accepting the request, said file is created and the cookie is then used to obtain information regarding web traffic and facilitate future visits to a recurring website. Another function that cookies have is to recognize the user individually and, therefore, provide the best personalized service.
Our website uses cookies to be able to identify the pages that are visited and their frequency. This information is used for statistical analysis only and after 26 months the information is permanently deleted. You can delete cookies at any time from your computer. Although cookies help to provide a better service on websites, they do not give access to information from your computer or from you, unless you want it to and provide it directly. You can accept or deny the use of cookies; however, most browsers accept cookies automatically. You can also change your computer settings to decline cookies. If they are declined, you may not be able to use some of our services.
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CONTROL OF YOUR PERSONAL INFORMATION
At any time you can restrict the collection or use of personal information provided to our website. Every time you are asked to fill in a form, such as user registration, you can check or uncheck the option to receive information by email. In case you have marked the option to receive our newsletter or advertising, you can cancel it at any time.
This company will not sell, assign or distribute the personal information that is collected without your consent, unless required by a judge through a court order.
The company reserves the right to change the terms of this Privacy Policy at any time.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments